Privacy

Privacy Policy

Fin Design + Effects

Last updated: 29 July 2026

1. About this policy

Fin Design + Effects ("Fin", "we", "us", "our") is an Australian visual effects and design studio. We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what personal information we collect, how we collect, hold, use and disclose it, and how you can access or correct your information or make a complaint. It applies to personal information we handle through our website (findesign.com.au), by email and phone, and in the course of running our business, including working with clients, suppliers and job applicants.

Where we handle personal information of individuals located in the European Union or the United Kingdom, the additional information in section 12 also applies.

2. The kinds of personal information we collect

The personal information we collect depends on your relationship with us:

Enquiries and business contacts. If you contact us about a project or general enquiry, we may collect your name, email address, phone number, company or organisation, job title, and the contents of your correspondence.

Clients, suppliers and production contacts. In the course of delivering our services we collect contact and billing details of client and supplier representatives, agency and production personnel, and other people involved in a project — such as names, roles, work contact details, and information contained in contracts, schedules, call sheets and project correspondence. Production material we receive (footage, plates, scripts and other assets) may incidentally contain personal information, including images of performers and crew; we handle this material under our confidentiality obligations to our clients.

Job applicants and freelancers. If you apply for a role or register your interest in working with us, we collect the information you provide, such as your name and contact details, CV/resume, showreel and portfolio, employment history, qualifications, work rights information, referee details, and information obtained from your referees. We may also collect publicly available professional information (for example, your IMDb, LinkedIn or portfolio site).

Website visitors. When you visit our website we collect limited information through cookies and similar technologies, described in section 5.

We do not generally collect sensitive information (such as health information or racial or ethnic origin) and will only do so with your consent, or where otherwise permitted by law.

You can deal with us anonymously or under a pseudonym for general enquiries where it is lawful and practicable to do so; however, we usually need your real identity to respond to project enquiries, engage you for work, or process a job application.

3. How we collect personal information

We collect personal information:

  • directly from you — by email, phone, through our website, in meetings, or when you apply for a role;
  • from third parties where reasonably necessary — for example from clients, agencies and production companies in connection with a project, from recruiters and referees in connection with an application, or from publicly available professional sources; and
  • automatically through our website, via cookies and analytics as described in section 5.

If we receive personal information we did not solicit and could not have collected under the APPs, we will destroy or de-identify it where lawful and reasonable to do so.

4. Why we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information to:

  • respond to enquiries and communicate with you;
  • pitch for, deliver and manage visual effects, design and production services, and administer our contracts with clients and suppliers;
  • assess job applications and expressions of interest, check references, and manage recruitment and crewing (including keeping suitable candidates on file for future opportunities, unless you ask us not to);
  • manage our business operations, including billing, accounting, insurance, security and legal compliance;
  • promote our work, including sharing news about projects and our studio (we only use behind-the-scenes or credited material in accordance with our client agreements);
  • improve our website and understand how it is used; and
  • comply with our legal obligations.

We will only use or disclose personal information for the purpose for which it was collected, a related purpose you would reasonably expect, or otherwise with your consent or as permitted by law.

Direct marketing. We do not send bulk marketing communications. If we ever send you studio news or similar updates, you can opt out at any time using the unsubscribe facility or by contacting us at privacy@findesign.com.au.

5. Cookies, analytics and embedded content

Our website uses cookies and similar technologies to help it function and to help us understand how it is used. This may include:

  • Analytics — we use analytics services (such as Google Analytics) that collect information about your visit, including your IP address, device and browser type, pages viewed, and referring site. This information is aggregated and does not directly identify you. You can opt out of Google Analytics using Google's browser opt-out tools, or limit cookies through your browser settings.
  • Embedded media — our showreels and project pages may embed video players (such as Vimeo or YouTube) and link to social media platforms (such as Instagram, LinkedIn and Facebook). These third parties may set their own cookies and collect information about your interaction with their content in accordance with their own privacy policies.

Most browsers allow you to block or delete cookies; doing so may affect how parts of our site work.

6. Who we disclose personal information to

We may disclose personal information to:

  • our related companies and studio partners, where relevant to a project or opportunity;
  • our service providers — such as IT, hosting and cloud storage providers, production and pipeline software vendors, recruitment platforms, accountants, insurers and professional advisers — under obligations of confidentiality;
  • clients, agencies and production companies, where relevant to a project (for example, crew lists and credits);
  • referees you nominate, and screen industry guilds or credit databases where applicable; and
  • government agencies, regulators, courts or law enforcement, where required or authorised by law.

We do not sell personal information.

7. Overseas disclosures

We work with international clients and studio partners, and some of our service providers store data overseas. Personal information may be disclosed to recipients located in the United States, Canada, the United Kingdom, the European Union and New Zealand, including cloud and software providers with global infrastructure.

Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the APPs, such as through contractual protections, unless an exception under the Privacy Act applies.

8. How we hold and protect personal information

We hold personal information in electronic systems (including secure cloud services) and, to a limited extent, in hard copy at our studios. We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including access controls, authentication (including multi-factor authentication on key systems), encryption in transit, network security measures, and the industry-standard security practices required of a studio that regularly handles confidential pre-release production material.

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

9. Retention

We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law (for example, tax and employment record-keeping requirements). Job application material is retained so we can consider you for future roles, unless you ask us to delete it sooner. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Automated decision-making

We do not use computer programs to make decisions that could significantly affect your rights or interests without human involvement. If this changes, we will update this policy to explain the kinds of decisions involved and the information used to make them.

11. Access, correction and complaints

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at privacy@findesign.com.au. We will respond within a reasonable period (usually within 30 days). We do not charge for making a request, though in limited cases we may charge our reasonable costs of giving access. If we refuse access or correction, we will give you written reasons and information about how to complain.

If you believe we have breached the APPs, please contact us in writing using the details in section 13. We will acknowledge your complaint promptly, investigate it, and respond to you, usually within 30 days. If you are not satisfied with our response, you can complain to the OAIC:

  • Office of the Australian Information Commissioner
  • Website: www.oaic.gov.au
  • Phone: 1300 363 992

12. Additional information for individuals in the EU and UK

Where the EU General Data Protection Regulation (GDPR) or UK GDPR applies to our handling of your personal data, the following also applies:

Controller. Fin Design + Effects is the controller of your personal data. Contact details are in section 13.

Legal bases. We process personal data on the following legal bases: performance of a contract or steps taken at your request before entering a contract (for example, project engagements and job applications); our legitimate interests (for example, responding to enquiries, business development, and securing our systems), balanced against your rights; consent, where we ask for it (which you may withdraw at any time); and compliance with legal obligations.

International transfers. We are located in Australia, so your personal data will be transferred to and processed in Australia, and may be transferred to the other countries listed in section 7. Where required, we rely on appropriate safeguards such as standard contractual clauses.

Your rights. Subject to conditions and exemptions under the GDPR/UK GDPR, you have rights to access, rectify or erase your personal data, restrict or object to its processing, data portability, and to withdraw consent. You can exercise these rights by contacting us. You also have the right to lodge a complaint with your local supervisory authority — in the UK, the Information Commissioner's Office (ico.org.uk); in the EU, the data protection authority in your member state.

Retention. We retain personal data as described in section 9.

13. Contact us

Fin Design + Effects

Level 5, 477 Pitt Street, Haymarket, NSW, Australia, 2000.

Phone: +61 2 9331 8733

Email: privacy@findesign.com.au

General enquiries: film@findesign.com.au (film & episodic) · tvc@findesign.com.au (commercials)

14. Changes to this policy

We may update this policy from time to time. The current version will always be available on our website, and the "Last updated" date above shows when it was last revised. This policy is available free of charge, and in an alternative format on request.